Liability here isn't a chain where responsibility passes from the client to the creator and you step away clean. It's a web — the client, your shop, and the creator can each be held responsible for one non-compliant post.
Your client's exposure
The brand whose product is being promoted is liable when the endorsers it engages make misleading statements or skip disclosures. Handing the campaign to you doesn't transfer that risk away — the FTC holds brands responsible for instructing creators, monitoring what they post, and correcting violations. A client that briefed the campaign and never checked the posts isn't protected by the creator's contract.
Your exposure
If your shop manages the campaign, your exposure tracks how involved you were and what you knew. It goes up when you create or develop the content yourself, place ads you knew or should have known lacked adequate disclosures, or ignore obvious red flags — an affiliate making unsubstantiated claims, a pattern of poor disclosure across the accounts you manage. Not noticing isn't a defense if you had no process for checking.
Your creator's exposure
Creators are responsible for their own disclosures and can't lean on a brand's or agency's compliance program to cover them. But that responsibility is shared, not exclusive — a creator's bad post doesn't insulate you or your client from FTC action on the same post.
The three duties: instruct, monitor, enforce
The 2023 guides break compliance responsibility into three operational duties. A gap in any one of them creates exposure:
- 1)Instruct. Give creators exact disclosure language, exact placement per platform, and written guidelines before anything goes live — so they aren't guessing what counts.
- 2)Monitor. Review live content against those requirements. A campaign brief that checks quality but never checks disclosure isn't a compliance program — it's a liability accumulator.
- 3)Enforce. Take corrective action when something slips. A record of the guidance you gave, what you approved, and when, is what demonstrates good faith if the FTC ever asks.